MyVPBX Testimonial

Written by: Rhett Collver - Sep 10, 2010

A client in Irvine selected our cost effective disaster recovery solution which included a backup phone system solution and wireless internet T-1. They chose the VPBX solution after reviewing many systems. They chose VPBX based on a good balance of price, quality, and full Disaster Recovery solution for their communications. The VPBX phone system solution gave them redundancy in the event that their 4 T-1's would fail. Fail they did when during construction, a back hoe severed all of their lines. In addition to the severed lines it was raining and their voice service would have been down hard for 3 days without the VPBX solution in place. WTI forwarded all of their phone calls to the VPBX solution and all of their faxes to an email address that was still working due to the wireless internet solution. All of this was possible because they went with the most cost effective wireless internet solution and VPBX for phone system disasater recovery. "The new phone system has the ability to route the calls automatically to any 10 digit number. This could be a wireless number or an entirely different location. And it is imperative that our retailers can communicate with our company." The caller gets a professional auto attendant greeting and music on hold until the company can pick up their call on any 10 digit phone number. The faxes can go to any email address as an attachment or to any 10 digit fax number as well.

"This solution saved our business for 3 days. It has paid for itself for many years to come. Since the VPBX solution is on a different earthquake grid we also expect it to be our disaster recover (D.R.) plan for our voice services in an earthquake. This is true business continuity!!"

-IT Director for a major nursery